FAQs (Frequently Asked Questions)

Welcome to our FAQs page! We’ve compiled answers to some of the most common questions to help make your shopping experience with Molvari smooth and enjoyable. If you don’t find what you’re looking for, feel free to contact us!

Orders and Shipping

How do I place an order?
Placing an order is easy! Browse our collections, add your favorite items to the cart, and proceed to checkout. Follow the prompts to complete your purchase.
Do you offer free shipping?
Yes, we offer free shipping on all orders within the United Kingdom. For international orders, shipping rates are calculated at checkout.
How long does shipping take?
Delivery times vary by location:
- United Kingdom: 3-5 business days
- Europe: 5-10 business days
- Rest of the World: 10-15 business days
Can I track my order?
Absolutely! Once your order is shipped, we’ll send you a confirmation email with a tracking number so you can monitor its progress.

Returns and Refunds

What is your return policy?
We accept returns for items in their original condition within 30 days of delivery. For full details, please visit our Return and Refund Policy.
How do I request a return?
Contact our support team at info@molvari.com or call +44 74183557755 to request a return authorization. We’ll provide you with instructions on how to return your item.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive and inspect your returned item. The credit will be applied to your original payment method.

Products and Stock

Are your products true to size?
Yes, our products are designed to be true to size. For detailed sizing information, please refer to our size guide available on each product page.
What if an item I want is out of stock?
We strive to restock popular items as quickly as possible. Feel free to contact us to check availability or sign up for back-in-stock notifications.

Payments and Security

What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal for your convenience.
Is my payment information secure?
Yes, we use secure encryption technology to protect your payment information. Your privacy and security are our top priorities.

Contact Us

How can I reach customer support?
You can contact us via email at info@molvari.com or call us at +44 74183557755. We’re here to assist you Monday to Friday, 9:00 AM – 5:00 PM GMT.

Stay Connected

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Still Have Questions?

If your question isn’t answered here, don’t hesitate to reach out. We’re always happy to help!